Privacy Policy for California residents

Effective June 9, 2021

This Privacy Policy was updated on, and its effective date is: 9 June 2021

This policy describes the personal information we collect, use, and disclose about individual consumers and website visitors who are California residents. This policy applies only to California residents who are natural persons; it does not apply to any entities (whether business, non-profit or governmental) or to any person who is not a California resident. For California residents, this policy supplements and modifies, but does not replace, our general Privacy Policy, which can be accessed at https://www.pcs-tech.com/privacy.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, request information, or use any of the other interactive portions of our Web site. Through this website, we will collect information that can identify you and/or your activity.

PCS Tech may collect the following categories of personal information about you based on your specific transactions and interactions with PCS Tech or its website. For each category of information, we identify examples of the category, the business purposes for which we use the information in that category, the categories of sources from which the information is collected, and the categories of third parties with whom we have shared the information in the last 12 months.

Category of Personal Information

Personal Identifiers & Contact Information

Examples

Name, mailing address, email address, and phone number

Business Purpose(s) for Which Information is Used

·  Register you as a customer or a candidate;

·  Process and deliver or accept services;

·  Notify you about changes to our terms and conditions of use or privacy policies;

·  Request that you write a review or take a survey;

·  Process and enable you to participate in prize drawings or competitions;

·  Administer and protect our business website;

·  Deliver relevant Website content and advertisements and measure or understand the effectiveness of the advertising;

·  Make suggestions and recommendations about services that may interest you;

·  Respond to inquiries through the Website; and

·  Verify and respond to consumer requests.

Categories of Sources from Which Information Received

Visitors of our Website

Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months

·     IT vendors, cloud computing providers, database providers, customer service vendors, and service providers that that need access to such information to perform services for us.

·     Business customers who require information for safety or security purposes

·     Data analytics providers.

·     Ad networks, ad tech vendors, social networks, and other marketing and advertising vendors.

·     Government agencies.

·     PCS Tech Customers requiring this information to obtain services and/or for safety and security purposes.

 

Category of Personal Information

Internet Activity & Technical Data

Examples

Date and time of your visit to this Website; webpages visited; links clicked on the Website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; and cookies

Business Purpose(s) for Which Information is Used

·   Improve the Website experience for all visitors;

·   Understand the demographics of our Website visitors;

·   Operate and maintaining the Website;

·   Detect security incidents;

·   Debug to identify and repair errors that impair existing intended functionality of the Website;

·   Protect against malicious or illegal activity and prosecuting those responsible; and

·   Verify and responding to consumer requests.

Categories of Sources from Which Information Collected

Visitors of our Website and the device and browser used to access the Website

Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months

·     IT vendors, cloud computing providers, database providers, customer service vendors, and service providers that that need access to such information to perform services for us.

·     Business customers who require information for safety or security purposes

·     Data analytics providers.

·     Ad networks, ad tech vendors, social networks, and other marketing and advertising vendors.

·     Government agencies.

·     PCS Tech Customers requiring this information to obtain services and/or for safety and security purposes.

 

Category of Personal Information

Geolocation Data

Examples

IP Address

Business Purpose(s) for Which Information is Used

·   Improve the Website experience for all visitors;

·   Understand the demographics of our Website visitors;

·   Detect security incidents;

·   Debug to identify and repair errors that impair existing intended functionality of the Website;

·   Protect against malicious or illegal activity and prosecuting those responsible; and

·   Verify and responding to consumer requests.

Categories of Sources from Which Information Received

Visitors of our Website and the device and browser used to access the Website

Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months

·     IT vendors, cloud computing providers, database providers, customer service vendors, and service providers that that need access to such information to perform services for us.

·     Business customers who require information for safety or security purposes

·     Data analytics providers.

·     Ad networks, ad tech vendors, social networks, and other marketing and advertising vendors.

·     Government agencies.

·

 

Category of Personal Information

Profile Data

Examples

Username, password, purchases, orders, customer interests, customer preferences, customer feedback and survey responses, education, profession, hobbies, other related products and services subscribed to, and family and household demographics.

Business Purpose(s) for Which Information is Used

·   Notify you about changes to our terms and conditions of use and privacy policy;

·  Request that you write a review or take a survey;

·  Process and enable you to participate in prize drawings or competitions;

·  Deliver relevant website content and advertisements and measure or understand the effectiveness of the advertising; and

·  Make suggestions and recommendations about services that may interest you.

 

Categories of Sources from Which Information Received

Visitors of our Website

Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months

·     IT vendors, cloud computing providers, database providers, customer service vendors, and service providers that that need access to such information to perform services for us.

·     Business customers who require information for safety or security purposes

·     Data analytics providers.

·     Ad networks, ad tech vendors, social networks, and other marketing and advertising vendors.

·     Government agencies.

·     PCS Tech Customers requiring this information to obtain services and/or for safety and security purposes.

 

Category of Personal Information

Usage Data

Examples

Information about how you use our website, products, and services

Business Purpose(s) for Which Information is Used

·  Process and enable you to participate in prize drawings or competitions;

·  Deliver relevant website content and advertisements and measure or understand the effectiveness of the advertising;

·  To use data analytics to improve of website, product/services, marketing, and customer relationships; and

·  Make suggestions and recommendations about goods or services that may interest you.

Categories of Sources from Which Information Received

Visitors of our Website and the device and browser used to access the Website

Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months

·     IT vendors, cloud computing providers, database providers, customer service vendors, and service providers that that need access to such information to perform services for us.

·     Business customers who require information for safety or security purposes

·     Data analytics providers.

·     Ad networks, ad tech vendors, social networks, and other marketing and advertising vendors.

·     Government agencies.

·     PCS Tech Customers requiring this information to obtain services and/or for safety and security purposes.

 

Category of Personal Information

Marketing and Communications Data

Examples

Your preferences in receiving marketing from PCS Tech and the PCS Tech’s third parties, and your communication preferences

Business Purpose(s) for Which Information is Used

·   Manage payments, fees, and charges;

·   Collect and recover funds.

·   Notify you about changes to our terms and conditions of use and privacy policy;

·  Request that you write a review or take a survey;

·  Process and enable you to participate in prize drawings or competitions; and

·  Deliver relevant website content and advertisements and measure or understand the effectiveness of the advertising.

Categories of Sources from Which Information Received

Visitors of our Website

Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months

·     IT vendors, cloud computing providers, database providers, customer service vendors, and service providers that that need access to such information to perform services for us.

·     Business customers who require information for safety or security purposes

·     Data analytics providers.

·     Ad networks, ad tech vendors, social networks, and other marketing and advertising vendors.

·     Government agencies.

·     PCS Tech Customers requiring this information to obtain services and/or for safety and security purposes.

 

Do we sell any of your personal information?

PCS Tech does not and will not sell your personal information in exchange for monetary consideration. However, PCS Tech allows IP addresses and other cookie-related data to be collected in an automated manner and managed by our marketing vendors in order to provide you with targeted ads based on what you appear to be interested in as a result of your activity online, both on our website and elsewhere. Other than this sole exception we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration. We do not at any point or under any circumstance sell or otherwise trade the personal information of any minors. 

Third-party vendors

PCS Tech may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.

Business transfers:

In the event PCS Tech sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of PCS Tech are acquired, consumer information may be transferred as part of the acquisition.

Compliance with law/safety:

PCS Tech may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Website, the site itself, or the public.

Use of cookies and other tracking technologies

Cookies are small files that a Website may transfer to a user’s computer that reside there for either the duration of the browsing session (session cookies) or on a permanent (until deleted) basis (persistent cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of cookies under the following circumstances and for the following reasons:

  • Compile data about site traffic to offer a better Website experience
  • Understand and save visitor preferences for future visits

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards.

Therefore, we do not respond to DNT signals or other mechanisms that provide a choice regarding the collection of personal information about activities over time and across different Web sites or online services. If a universal standard for DNT becomes available, we may revisit our DNT Policy.

External links:

Our website contains links to other sites. PCS Tech is not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our website.

Children under the age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.

Your Rights as a California Consumer

If you are a California resident, you have the following rights:

  1. Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected, disclosed or sold about you in the last 12 months, (2) the categories of sources from which the personal information was collected, (3) the business purpose for which we use this information, and (4) the categories of third parties with whom we share or have shared your personal information in the last 12 months;
  2. Right to Access. The right to request, up to 2 times in a 12-month period, that we provide you access to or disclose to you, free of charge, the specific pieces of personal information we have collected about you in the last 12 months;
  3. Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
  4. Right to Opt-Out. The right to opt-out of the sale of your personal information to third parties;
  5. The right to designate an authorized agent to submit one of the above requests on your behalf; and
  6. The right to not be discriminated against in receiving different or less favorable pricing, service or financial incentive for exercising any of the above rights.

You can submit any of the above types of consumer requests by any of the two options below:

  • Call PCS Tech’s main telephone number at 800-659-2170 for assistance and a PCS Tech representative will assist in meeting your needs.
  • Email PCS Tech’s legal department at [email protected].

 

How we will verify that it is really you submitting the request:

When you submit a Right to Know, Right to Access, or Right to Delete consumer request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. If your sole interaction with us was as a website visitor and you did not manually submit information through any form on the Site, then in order to verify your identify, we will need to ask you to provide your name, email, phone number, IP address, device ID, browser ID, and/or cookie ID.

Responding to your Right to Know, Right to Access, and Right to Delete requests

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days or 90 days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Responding to your consumer request to opt-out of the sale of your personal information

We will act upon a verifiable consumer request to opt-out within fifteen (15) days of its receipt. We will notify all third parties to whom we have sold personal information within 90 days of our receipt of your request that you have exercised your right to opt-out and instruct them not to further sell the information. We will notify you when this has been completed by mail or electronically, at your option.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

How to authorize an agent to act on your behalf

You can authorize someone else as an Authorized Agent who can submit a consumer request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized Power of Attorney or (b) provide other written authorization that we can then verify. When we receive a consumer request submitted on your behalf by an Authorized Agent, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your Authorized Agent.

Consumers with disabilities

This policy is in a form that is accessible to consumers with disabilities.

Consent to Terms and Conditions

By using this Website, you consent to all Terms and Conditions expressed in this Privacy Policy.

Changes

From time to time we may modify and/or update this Privacy Policy and so we encourage you to check back on a regular basis to determine if any changes have been made.

Questions About the Policy

If you have any questions, comments or concerns about our PCS Tech Privacy Policy, you may email us at [email protected]. Please do not email any confidential, sensitive or personal information to this email.  Additionally, if you have any questions, comments or concerns about our Privacy Policy feel free to send correspondence to the following address:

PCS Technologies Inc.

30 West Water Street

Saint Paul, MN  55107

Contact Us

PCS Technologies is trained and certified to sell, install and service multiple product lines, saving your money and time while ensuring continuity and performance.

If you are an existing customer in need of assistance, please visit our support page.

or call